SECRETARY DEPARTMENT OF POSTS HELD WORKSHOP ON MAILS - SPEED POST & INTERNATIONAL MAILS IN BANGALORE ON 29th & 30th December 2009

It was a work shop of high level officers in the Department of Posts consisting of some Postal Board Members - Chief Postmasters General and other officers

• Top 15 centers generating large volume of Mails, Speed Post and International Mails should be identified
• Major Inward TD sets to be headed by an ASRM.
• Registered Newspapers and periodicals to be concentrated in one mail office in one city
• Delivery hubs with exclusive delivery functions as in Bangalore to be expanded

• Beat sorting in Mail Offices to be undertaken
• 100% delivery of local Speed Post articles in D+1 norm and 100% delivery of Speed post articles booked at other 314 NSPCs within D+3 norms.
• Outsourced manpower at NSPCs to be requisitioned on the basis of a tender process from registered agencies

The full Minutes of the above meeting is reproduced below for the information of our members

All Circle Secretaries - Divisional / Branch Secretaries and other comrades are requested to study the same and send their comments immediately through emails and or through your comments by clicking on the 'Comments' below the entire blog at the bottom.
Minutes of the Workshop on Mails, Speed Post and International Mails held at Bangalore on 29th and 30th December, 2009

 A workshop chaired by Secretary (Posts) on Mails, Speed Post and International Mails was held at Bangalore on 29th and 30th December, 2009. Chief Postmasters General, Postmasters General and Directors from 15 Circles participated in the workshop. The list of Participants is at Annexure-I.

The objectives of the workshop were outlined by Secretary (Posts) as under:-
• Revenue from Mail segment accounts for nearly half of the revenue of the Department of Post and therefore, commensurate attention and focus ought to given to improve mail processing, transmission and delivery throughout the country.
• Top 15 centres generating large volume of Mails, Speed Post and International Mails should be identified and an action plan with definite timelines should be drawn to show immediate results.
• International Mails has a lot of potential for revenue generation and therefore must be given full attention.
• All existing web applications in respect of Speed Post and International mails should be optimally utilized.
• Newly designated Directors (Mails & Speed Post), other Directors in-charge of Mails and Speed Post and Postmasters General attending the workshop are to make frequent visits to mails offices / Speed post Centres and Foreign Post offices and monitor mail processing, transmission and delivery on a day-to-day basis.
Mails
Focus Areas and action points identified in the workshop
1. First class inward TD mails to be concentrated and handled from one mail office in respect of 15 centres represented in the workshop.
(i) Some metro cities due to Logistics issues may require two such mail offices. In no case inward TD mails should be handled in more than two mail offices.
(ii) Such identified mail offices should exclusively handle inward TD mails and should not handle mails for rest of the circle.
(iii) To achieve this, all outward mail offices from 15 centres should close bags separately for inward TD in respect of other 14 centres.
2. Invitations / Greeting cards posted under 'Book Post' should be separated from second class mail e.g. Registered Newspapers / periodicals etc at the collection / sorting stage and handled as first class mail in the inward TD office.
(i) All outward mail offices at these 15 centres must sort invitation / greeting cards posted under 'Book Post' as first class mail and include them in the bags containing 1st class mails for despatch to other 14 centres.
(ii) Mails Division in the Directorate to issue necessary instructions in this regard.
(iii) Mails and PO Division to examine the issue of categorizing greetings and invitation cards as first class mail with postage paid as that of first class mail.
3. In order to ensure compliance of the conditions for availing concessional postage and for smooth processing of 1st class mail, acceptance of Registered Newspapers and periodicals to be concentrated in one mail office in one city.
(i) No post office to accept registered newspapers and periodicals. These instructions to be implemented from January, 2010.
(ii) Registered newspapers and periodicals to be accepted only in PIN Code wise pre-sorted bundles at the designated mail office.
(iii) PO Division in consultation with Mails Division in the Directorate to issue necessary instructions in the regard.
(iv) Database of all registered newspaper to be put on the web by all circles by 15th February, 2010. Mails Division to co-ordinate with PTC Mysore in the regard.
(v) PO Division in consultation with Mails Division in the Directorate to consider issue of instructions to give licenses to major printers as 'Mass Mailers'.
4. Major Inward TD sets to be headed by an ASRM.
(i) This is required to ensure effective Supervision, increase in productivity to the prescribed level and reduction in missent.
5. Consolidation of delivery Post offices / setting up of delivery hubs with exclusive delivery functions.
(i) The successful implementation of delivery hubs in Karnataka need to be replicated in other circles.
(ii) Karnataka circle to circulate the concept paper by 15th of January, 2010 to other participating circles under intimation to Mails Division of the Directorate.
6. Beat sorting in Mail Offices.
(i) Successful experimentation at Ghaziabad CSO and Jodhpur RMS need to be adopted elsewhere, PMG (BD & Tech) Jaipur and DPS Ghaziabad to circulate the concept papers to other participating circles under intimation to the Mails Division of the Directorate.
7. Consolidation of Mail Offices.
(i) The objective being optimum utilization of manpower and other resources, better and effective supervision, enhancing the quality of sorting and reducing the time taken for transmission of mail bags.
8. Reduction in Missent.
(i) Bulk mailers like LIC, SBI, UTI, BSNL and others to be targeted by curing their address database by correcting the PIN Codes.
(ii) HSAs / Supervisors to Sign the label of bags dispatched to post offices for delivery.
(iii) Directors / PMsG to work out a system of cross checking the quality of sorting both for bags despatched to post offices for delivery as well as for bags dispatched to other 14 centres.
9. All India Annual Sorting competition.
(i) To be held in June 2010.
(ii) Mails Division in the Directorate to work out the time frame for holding the competition on Divisional / Circle level and all India level by 31st January 2010.
10. Directorate to issue orders to link qualifying in sorting test for the purpose of confirmation / drawal of increment in the cadre of Sorting Assistants with reference to the recruitment rules for Postal / Sorting Assistants, 2002.

11. Posting of Test letters.
(i) Al Directors /PMsG /Chief PMsG to post at least one paid test letter in a month to each participating Directors / PMsG / Chief PMsG.
(ii) These test letters should be preserved and results analyzed and shared with all participating circles
(iii) Mails Division in the Directorate to design a web page by 31st January, 2010 for posting the results of these test letters.
12. PIN mapping of Post Offices with the parent inward mail office.
(i) Karnataka and UP Circles to send APMG/ AD (Mails) and SAS to the Directorate for a detailed discussion on the subject.
13. Training of Sorting Assistants.
(i) All participating circles to conduct five day on-the job training for Sorting Assistants based on the module developed by the Training Division.
(ii) A new two day training module to be developed by the Training Division for training on processing of inward TD mails
(iii) All Participating circles to indentify trainers and intimate names to DDG (Trg)
The action points, targets and timelines committed by the participating circles are placed at Annexure-II
******
Speed Post
Focus Areas and action points identified in the workshop
1. All Speed post booking and delivery outlets in respect of the cities represented in the workshop to be computerized and facility of broadband provided.
2. 100% Speed post articles to be booked, dispatched and delivery through SpeedNet.
3. End-to-end routing charts and transmission for the other 314 national Speed post Centres to be prepared, published and supplied to the booking outlets and also put in the public domain.
(i) GM (Speed Post) to get a web page designed by 31st January, 2010 for facilitating circles in preparation of route charts.
4. Sorting diagram of all the sorting sets of the NSPCs to be prepared and put to use as discussed in the workshop.
5. 100% delivery of local Speed Post articles in D+1 norm.
6. 100% delivery of Speed post articles booked at other 314 NSPCs within D+3 norms.
7. DDG (Trg), GM (Speed Post) and Director PTC Mysore to organize training for Speed Post managers on SpeedNet and Sorting of speed Post on the proposed revised sorting diagram by 31st January, 2010.
8. Outsourced manpower at NSPCs to be requisitioned on the basis of a tender process from registered agencies and payment made on the basis of per article handled /per transaction completed as the case may be.
9. BD&M Directorate in consultation with PTC Mysore to examine the feasibility of designating outsourced agents as BNPL customers so as to enable them to upload Speed Post data from their premises by 31st January, 2010.
10. BD&M Directorate to take up with MEA to make it compulsory to obtain PIN Code information from passport applicants by 31st January, 2010. (Point raised by CPMG Kerala)
11. Tamil Nadu circle to submit statistics for the last 3 month in respect of such Speed Post articles which qualified for volumetric weight calculation by 31st January, 2010.
The action points, targets and timelines committed by the participating circles are placed at Annexure-III
******
International Mails
Focus Areas and action points identified in the worksho
1. IR Division to get IPS Web Client Operational by 15th January 2010.
(i) PTC Mysore to provide a public URL to allow access through the open internet
(ii) User names and passwords to be created and circulated by IR Division to all Circles.
(iii)Operational procedure for use of Web Client to be circulated.
2. OE's to start monitoring Essential scan updates.
(i) C,D,E,F events to be 100%.
(ii) H/I to be monitored and followed up with Circles responsible by e-mail
(iii) Access to local IPS servers to view reports by PMsG and Directors responsible for the OE to be done immediately.
(iv) Rugby/cricket monitoring to be done in a similar manner as above to ensure replies are sent in time.
3. Directors responsible for Mails in the Circles to ensure.
(i) Delivery information of international accountable articles is updated on IPS Web Client
(ii) That all inquiries from OE's are answered promptly.
4. IR Division to issue circular on relevant issues by 15th January 2010
*******

Annexure
List of Officers for the workshop on International Mails, Parcels and Speed Post at Bangalore - (29th and 30th December, 2009)
Sl. No. Name of the Officer Designation

1. Ms. Radhika Doraiswamy Secretary (P)

2. Ms. Indira Krishna Kumar Member (HRD)

3. Ms. Manjula Prasher Member (O)

4. Shri M.P. Rajan, CPMG, Karnataka

5. Ms. Suneeta Trivedi CGM (BD&M)

6. Ms. Rameshwari Handa CPMG, West Bengal

7. Ms. Karuna Pillai CPMG, Gujarat

8. Ms. Shanthi Nair CPMG, M.P.

9. Ms. Kalpana Tewari CGM (MB)

10 Shri S.K.Chakrabarti CPMG, Tamil Nadu

11 Ms. Shoba Koshy CPMG, Kerala

12 Ms. Hilda Abraham PMG Calicut

13 Shri P.T.S. Kumar DDG (IR&GB)

14 Ms. Aruna Jain DDG (Training.)

15 Shri Vasumitra PMG (BD & Tech), Bangalore

16 Shri Alok Sharma GM (Speed Post)

17 Shri Ramanujam PMG, CCR, Chennai

18 Shri Charles Lobo PMG (MM), Mumbai

19 Shri G. Bhuyan PMG (BD & Tech), Rajasthan

20 Ms. Sandhya Rani PMG, SK Region, Bangalore

21 Ms. Alka Jha PMG, Foreign Post, Delhi

22 Shri Ajay Kumar Roy EA to Secretary (P)

23 Shri Vinod Kumar DPS (Mails, Speed Post & International Parcels), Mumbai

24 Shri Harpeet Singh DPS (Mails & Speed Post), Kolkata

25 Shri K. Prakash Director (Mails & Speed Post), Bangalore

26 Ms. Amrit Raj, AGM, BD Dte.

27 Ms. Amarpreet Duggal Director (Mails & Speed Post), Delhi

28 Shri Sachin Kishore DPS, Lucknow

29 Shri Brajesh Kumar DPS, Bhopal

30 Shri B. Sarangi DPS, Ahmedabad

31 Ms. T. Mariamma DPS, Kochi

32 Shri Suvendu Swain DPS (BD & Tech), Bhubaneswar

33 Ms. Radhika Chakrabarty Directors (Mails & Speed Post), Hyderabad

34 Shri S. Rajendra Kumar Jt. Director, PTC, Mysore

35 Shri R. Anand Director (Mail Business)

36 Shri Anil Kumar Director, Kolkata GPO

37 Shri Sushil Kumar, DPS, Gurgaon

38 Shri Rajesh Singh DPS, Ghaziabad

39 Shri R.K. Jayabhaye DPS, Pune

40 Shri Parimal Sinha Director, Mails & Speed Post, Chennai – designate

41 Shri Jagannathan ADG (IM)

42 APMG (Mails), Bangalore

43 Manager (Speed Post), Bangalore


Annexure - II

Action plan and timelines regarding mails – a presentation by the participants of the workshop
Presentations were made by one officer each from the 15 cities represented in the workshop on the action plan and timelines for achieving the same. The details are tabulated below for each city.

1. Mumbai

Parameter Present position Target Timelines

Number of offices to handle inward TD mail- First class 2 2 31/01/2010

Number of offices to handle inward TD mail- second class 1 (Mumbai PSO – surface inward) 1

Earmarked office to accept registered newspapers 1 (PC sorting) 1 Facility to post in post offices will be withdrawn

Number of sets that will be headed by ASRMS as HSAs Nil 2 31/01/2010

Consolidation of mail offices 6 nil

Exclusive delivery office/ consolidation of delivery 2 (Mumbai GPO, Motilalnagar) 1 (Borivali) 31/01/2010

Beat sorting in mail office (for how many post offices) Nil 2 (mantralaya, sahar colony) 31/01/2010

Training of all sorting assistants in the inward TD office Nil 120 28/02/2010







2. Delhi

Parameter Present position Target Timelines

Number of offices to handle inward TD mail- First class 3 3 31/01/2010

Number of offices to handle inward TD mail- second class 2 1 31/01/2010

Earmarked office to accept registered newspapers 40 1 mail office 31/01/2010

Number of sets that will be headed by ASRMS as HSAs nil Atleast 2 31/01/2010

Consolidation of mail offices 15 2 31/01/2010

Exclusive delivery office/ consolidation of delivery Not mentioned in presentation. To be identified and furnished

Beat sorting in mail office (for how many post offices) -- 4 31/01/2010

Training of all sorting assistants in the inward TD office 85% 100% 28/02/2010
















3.. Chennai

Parameter Present position Target Timelines

Number of offices to handle inward TD mail- First class 2 2 31/01/2010

Number of offices to handle inward TD mail- second class 1 1 31/10/2010

Earmarked office to accept registered newspapers 1+6 1 mail office 31/01/2010

Number of sets that will be headed by ASRMS as HSAs nil Set 1 Apso 31/01/2010

Consolidation of mail offices 2 PSO 1 PSO 31/01/2010

Exclusive delivery office/ consolidation of delivery nil 3 28/02/2010

Beat sorting in mail office (for how many post offices) nil 2 post offices 31/01/2010

Training of all sorting assistants in the inward TD office 68% 100% 31/03/2010

The three offices for consolidation of delivery are ICF+Ayanavaram, Akarai+Shenoynagar and Sowcarpet+GPO











4. Kolkata

Parameter Present position Target Timelines

Number of offices to handle inward TD mail- First class 1 1 ---

Number of offices to handle inward TD mail- second class 1 1

Earmarked office to accept registered newspapers 1 1

Number of sets that will be headed by ASRMS as HSAs Nil 4 31/01/2010

Consolidation of mail offices 12 nil

Exclusive delivery office/ consolidation of delivery nil

Beat sorting in mail office (for how many post offices) Nil

Training of all sorting assistants in the inward TD office ongoing all 31/01/2010

1. Excusive delivery hub was shown as nil. Was asked to revise target

2. Beat sorting was shown as nil. Was asked to do beat sorting for GPO and Park street post office by 31/01/2010



















5. Hyderabad

Parameter Present position Target Timelines

Number of offices to handle inward TD mail- First class 2 1 31/01/2010

Number of offices to handle inward TD mail- second class 2 1 31/01/2010

Earmarked office to accept registered newspapers 1MO + 1MBC+7 PO 1 18/01/2010

Number of sets that will be headed by ASRMS as HSAs Nil 1 31/01/2010

Consolidation of mail offices 4 3 31/01/2010

Exclusive delivery office/ consolidation of delivery -- 1 31/01/2010

Beat sorting in mail office (for how many post offices) -- 1 (GPO) 31/01/2010

Training of all sorting assistants in the inward TD office Already started All SA 31/01/2010

1. Nampally to be exclusive for registered newspaper acceptance

2. Beat sorting to be done for GPO and Secunderabad HO



















6. Bangalore

Parameter Present position Target Timelines

Number of offices to handle inward TD mail- First class 2 1 1/2/2010

Number of offices to handle inward TD mail- second class 1 1 implemented

Earmarked office to accept registered newspapers 6MO + 51 PO 1 MO (Sorting in GPO) 1/4/2010

Number of sets that will be headed by ASRMS as HSAs --- 2 1/2/2010

Consolidation of mail offices 4 1 reduced 1/2/2010

Exclusive delivery office/ consolidation of delivery 103 38 cluster delivery post offices 1/2/2010

Beat sorting in mail office (for how many post offices) nil Cluster delivery concept will take care of beat sorting Already experimentation is on

Training of all sorting assistants in the inward TD office 56 to be trained 56 more to be trained 1/3/2010





7. Ahmedabad

Parameter Present position Target Timelines

Number of offices to handle inward TD mail- First class 1 (not exclusive) 1 31/01/2010

Number of offices to handle inward TD mail- second class 1 (not exclusive) 1 31/01/2010

Earmarked office to accept registered newspapers 1 1 --

Number of sets that will be headed by ASRMS as HSAs Nil 3 15/01/2010

Consolidation of mail offices 1 1 --

Exclusive delivery office/ consolidation of delivery Nil/ single delivery in 34 out of 37 post offices All 37 15/01/2010

Beat sorting in mail office (for how many post offices) Nil nil ---

Training of all sorting assistants in the inward TD office ongoing All SAs 31/01/2010

1. Beat sorting should be done atleast in one or two post offices. Navaratna and Ambadi from 01/02/2010

















8. Lucknow

Parameter Present position Target Timelines

Number of offices to handle inward TD mail- First class 1 1 --

Number of offices to handle inward TD mail- second class 1 1

Earmarked office to accept registered newspapers 1+24 po 1 mail office 15/01/2010

Number of sets that will be headed by ASRMS as HSAs Nil 1 31/01/2010

Consolidation of mail offices 4 -- --

Exclusive delivery office/ consolidation of delivery nil -- --

Beat sorting in mail office (for how many post offices) nil 2 31/01/2010

Training of all sorting assistants in the inward TD office 156 70 15/02/2010

1. Regd neespapers have to be separated from inward TD

2. Lucknow RMS will have one additional set to handle registered newspaper exclusively

3. Circle to examine having asrm in night set and not in set/1

4. CRC to be brought to Lucknow RMS

















9. Gurgaon

Parameter Present position Target Timelines

Number of offices to handle inward TD mail- First class 1 1

Number of offices to handle inward TD mail- second class 1 1

Earmarked office to accept registered newspapers 3 1 mail office 5/1/2010

Number of sets that will be headed by ASRMS as HSAs - 1 15/02/2010

Consolidation of mail offices 1 1

Exclusive delivery office/ consolidation of delivery 1

Beat sorting in mail office (for how many post offices) 5 10 31/03/2010

Training of all sorting assistants in the inward TD office

1. DPS (MB) to visit Gurgaon and discuss with DPS Gurgaon

2. ASRM to be identified by Directorate for diversion to Gurgaon



















10. Kochi

Parameter Present position Target Timelines

Number of offices to handle inward TD mail- First class 2 KSA/3 & EKM RMS/1 1 KSA/3 28/2/2010

Number of offices to handle inward TD mail- second class 2 1: KPSO 28/2/2010

Earmarked office to accept registered newspapers 1 KPSO achd NA

Number of sets that will be headed by ASRMS as HSAs nil nil NA

Consolidation of mail offices 4 3 28/02/2010

Exclusive delivery office/ consolidation of delivery 29 25 15/03/2010

Beat sorting in mail office (for how many post offices) nil 3 po – 32 beats 15/03/2010

Training of all sorting assistants in the inward TD office nil 32 28/02/2010

1. Identify one mail office and not just one set for handling inward TD first class

2. Kochi sorting to be headed by one ASRM/ IRM

3. One exclusive Kochi TD sorting should be formed

4. Beat sorting to be in place by 15/02/2010



















11. Jaipur

Parameter Present position Target Timelines

Number of offices to handle inward TD mail- First class 1 1

Number of offices to handle inward TD mail- second class 1 1

Earmarked office to accept registered newspapers 1 1

Number of sets that will be headed by ASRMS as HSAs nil nil

Consolidation of mail offices 2 2

Exclusive delivery office/ consolidation of delivery No

Beat sorting in mail office (for how many post offices) 1 for 8 post offices

Training of all sorting assistants in the inward TD office

1. Set/1 alone should not deal TD. One mail office should be identified for TD sorting and revised timelines given

2. ASRM should be made to head the night set handling first class TD mail

3. Exclusive delivery office should be identified. Circle cannot say it is not advantageous.

4. Circle was asked to relook at all targets and implement based on the deliberations in the workshop

















12. Bhopal

Parameter Present position Target Timelines

Number of offices to handle inward TD mail- First class 2 1 31/01/2010

Number of offices to handle inward TD mail- second class 1 1 --

Earmarked office to accept registered newspapers 1 1 --

Number of sets that will be headed by ASRMS as HSAs nil 1 inward TD 31/01/2010

Consolidation of mail offices 1 1

Exclusive delivery office/ consolidation of delivery nil --

Beat sorting in mail office (for how many post offices) nil 1 (GPO) 31/01/2010

Training of all sorting assistants in the inward TD office completed NA NA

























13. Bhubaneshwar

Parameter Present position Target Timelines

Number of offices to handle inward TD mail- First class 1 1

Number of offices to handle inward TD mail- second class 1 1 --

Earmarked office to accept registered newspapers 1 1 mail office

Number of sets that will be headed by ASRMS as HSAs -- 2 31/01/2010

Consolidation of mail offices 3 sectons, 2 SRO, 2 RMS closed since 4/11/2009 - -

Exclusive delivery office/ consolidation of delivery - -- -

Beat sorting in mail office (for how many post offices) 02 28/02/2010

Training of all sorting assistants in the inward TD office nil 100%

1. TD should be done by exclusive staff within the RMS as a special set

2. Book post, invitation, greetings should be segregated and dealt in TD office.

3. GPO should be taken up for beat sorting in mail office





14. Pune

Parameter Present position Target Timelines

Number of offices to handle inward TD mail- First class 1 (Pune RMS) 1

Number of offices to handle inward TD mail- second class 1 (Pune PSO) 1

Earmarked office to accept registered newspapers 1 1

Number of sets that will be headed by ASRMS as HSAs nil 2 31/01/2010

Consolidation of mail offices nil nil

Exclusive delivery office/ consolidation of delivery nil 2 31/01/2010

Beat sorting in mail office (for how many post offices) nil 2 (Hadpsar, exservicemen colony) 31/01/2010

Training of all sorting assistants in the inward TD office 28/02/2010

1. Exclusive set up for TD within the RMS







15. Ghaziabad

Parameter Present position Target Timelines

Number of offices to handle inward TD mail- First class 1 1 --

Number of offices to handle inward TD mail- second class 1 1 --

Earmarked office to accept registered newspapers 6 1 mail office 5/1/2010

Number of sets that will be headed by ASRMS as HSAs nil -- --

Consolidation of mail offices 2 2 --

Exclusive delivery office/ consolidation of delivery 1 1 --

Beat sorting in mail office (for how many post offices) 14 20 31/01/2010

Training of all sorting assistants in the inward TD office nil 54 15/01/2010

Ghaziabad is doing beat sorting for Noida post offices also and this helps avoid missents among these post offices even due to wrong pincode from BPC



1. Discussion should be held with CPMG by DPS for identifying and attaching one ASRM for the TD mail office

2. Proposal for attachment of Ghaziabad mail office with DPS should be examined

3. All sorting postmen work in the RMS and there is a lot of advantage for others to follow

4. Outsourced manpower should be through agency and/ or per piece basis rather than per hour or duty spell



----------------------





Annexure – III

S.No Parameter Delhi Chennai Kolkata Hyderabad Bangalore Ahmedabad Lucknow Gurgaon

1. All booking & delivery outlets in the city to be computerized and provided with Internet connectivity 31.01.10 31.01.10 31.01.10 20.02.10 31.01.10 31.01.10 15.02.10 15.02.10

2. 100% of the SPAs are booked, dispatched and delivered through Speednet 31.01.10 31.01.10 31.01.10 20.02.10 31.01.10 31.01.10 15.02.10 15.02.10

3. End-to-end Routing chart for 314 NSPCs prepared linked with cutoff time of booking outlets & transit norms for 314 NSPCs published and provided to all booking outlets and put in public domain 31.01.10 31.01.10 15.01.10 31.01.10 31.01.10 31.01.10 31.01.10 31.01.10

4. Sorting diagram of all the sorting sets of all the sorting offices in the city dealing with SPAs recasted as per discussions held in the workshop. 31.01.10 31.01.10 31.01.10 31.01.10 31.01.10 31.01.10 20.01.10 31.01.10

5. Ensure that 100% of local mail is delivered in D+1 norm 31.01.10 31.01.10 31.01.10 31.01.10 31.01.10 31.01.10 31.01.10 15.01.10

6. Ensure that the delivery norm (as per the routing) for 314 NSPCs does not exceed D+3, further ensuring that 100% SPAs are delivered within D+3 norm 31.01.10 31.01.10 31.01.10 31.01.10 31.01.10 31.01.10 31.01.10 31.01.10

Annexure – III (contd…)

S.No Parameter Kochi Jaipur Bhopal Bhubneshwar Pune Ghaziabad Mumbai

1. All booking & delivery outlets in the city to be computerized and provided with Internet connectivity 30.01.10 31.01.10 31.01.10 31.01.10 28.02.10 31.03.10 28.02.10

2. 100% of the SPAs are booked, dispatched and delivered through Speednet 30.01.10 31.01.10 31.01.10 31.01.10 31.03.10 15.01.10 31.01.10

3. End-to-end Routing chart for 314 NSPCs prepared linked with cutoff time of booking outlets & transit norms for 314 NSPCs published and provided to all booking outlets and put in public domain 30.01.10 31.01.10 31.01.10 31.01.10 31.01.10 15.01.10 31.01.10

4. Sorting diagram of all the sorting sets of all the sorting offices in the city dealing with SPAs recasted as per discussions held in the workshop. 30.01.10 31.01.10 31.01.10 20.01.10 31.01.10 10.01.10 15.01.10

5. Ensure that 100% of local mail is delivered in D+1 norm 30.01.10 31.01.10 15.01.10 31.01.10 31.01.10 15.01.10 31.01.10

6. Ensure that the delivery norm (as per the routing) for 314 NSPCs does not exceed D+3, further ensuring that 100% SPAs are delivered within D+3 norm 31.01.10 31.01.10 31.01.10 31.01.10 31.01.10 31.01.10 31.01.10